The weather is getting colder and snowier and travel isn’t always possible. We value the safety and well-being of our clients and therapists above all else. We understand that some of our clients travel from as far as two hours away, so we take into account not only the weather conditions in Parkesburg but also in the surrounding regions when determining whether it’s safe to come to the office.
When weather conditions are questionable, whether a scheduled in-person session will proceed are made collaboratively between the therapist and the client. If weather conditions make it unsafe for either the therapist or the client to travel, the session will shift to a virtual format whenever possible. This ensures that therapeutic progress is not disrupted while prioritizing safety.
To communicate with your therapist about weather concerns and to reschedule or switch to virtual, please use the number they have provided you to send a text, email them, or contact them through our secure portal using your portal login. If you have forgotten your password, please email contact@therapycenterforgrowth.com to request a password reset link sent to your email.
We also recognize that virtual sessions are not an option for everyone. Whether it’s due to a lack of private space, the impact of trauma or mental health symptoms, or power outages, we fully understand these barriers. In such cases, clients who cannot attend virtually will not be charged a missed session fee.
For virtual sessions, we want to remind everyone of a few important guidelines:
Clients must be physically located in Pennsylvania or Delaware at the time of the session.
Sessions must take place in a private, quiet setting where both the client and therapist are free to speak openly without being overheard.
Virtual sessions cannot take place in public areas such as shopping malls or while driving.
Clients cannot be using substances or under the influence during sessions.
As always, your safety and comfort are our priority. If you have any questions or concerns about this policy, please don’t hesitate to reach out to your therapist or our office. We’re here to support you, no matter the weather.
Stay safe and take care,
The TCTG Team
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