Frequently Asked Questions
We believe that clear, accessible information is the foundation of great service. This page is designed to answer your most common questions about our offerings, ensuring you have the knowledge you need to make confident decisions. If you can’t find what you’re looking for, don’t hesitate to reach out to our team for further assistance.
Financial Questions
What are your fees?
Our intern therapists are $30 per 50 minute session for therapy. For our lead clinicians (Amanda, Stephanie, Kristen), your fees are determined by your insurance plan. The private pay rate for our lead clinicians is $130 per session.
Do you acccept insurance?
We accept many major insurance plans, including Aetna, Cigna, and Blue Cross Blue Shield. Insurance coverage can vary depending on the provider and plan, and our team will help you understand your specific benefits. When you reach out, we’ll walk you through your options and match you with the therapist who best fits your needs, preferences, and financial situation.
Do you accept Victim's Funding?
Yes, we accept Delaware Victims’ Compensation Assistance Program (VCAP) funding. If you’re eligible for VCAP, we can work directly with you and the program to cover the cost of therapy. Reach out to us if you need help applying or verifying your coverage.
Do you offer a sliding scale?
Yes, some of our therapists are able to offer a sliding scale or adjusted rate in certain situations, especially when we are not in-network with your insurance. We encourage you to reach out if one of our specialists feels like the right fit—we’ll talk through your options and do our best to find a therapy plan that works for both your clinical and financial needs.
Treatment Questions
What modalities do you use?
Our therapists are trained in a wide range of evidence-based therapies and use an integrative approach, meaning they tailor treatment to each client rather than relying on a single method. This allows them to draw from multiple modalities—like CBT, mindfulness, psychodynamic, humanistic, and somatic therapies—to support the whole person: mind, body, emotions, and relationships. Therapy with us isn’t one-size-fits-all; it’s responsive to your goals, needs, and preferences. Many of our therapists are trained in modalities such as Trauma-Focused CBT (TFCBT), EMDR, Written Exposure Therapy (WET), Motivational Interviewing (MI), Solution-Focused Brief Therapy (SFBT), Gottman Method, Internal Family Systems (IFS), and Emotionally Focused Therapy (EFT).
Do I have to be adopted or part of the LGBTQIA+ community?
Not at all. While we specialize in working with adopted people, LGBTQIA clients, and women, we welcome anyone who feels we might be a good fit. If you’re looking for thoughtful, trauma-informed care and believe one of our therapists can help, we’d love to hear from you.
Do I have to talk about my treatment problem in every session?
Not at all. Therapy with us is adaptive and responsive to what you need in the moment. We don’t expect you to focus on the same issue every time, and we never treat you like a monolith. Your identity and experiences are important, but so are the other parts of your life. We’ll follow your lead and shift focus as your needs evolve.
Services Questions
Are you accepting new clients?
Yes, we are currently accepting new clients. Depending on your needs, scheduling availability, and choice of therapist, coach, or consultant, we have immediate openings. Reach out to explore the best fit for you—we’re happy to help you get started.
Do you conduct testing, evaluations, or diagnostic screenings?
This depends on the type of testing, evaluation, or diagnostic screening that is needed. Our therapists work within the scope of practice of most master's level therapists (e.g. LMSW, LCSW, LPC, LMFT, etc). This means we are qualified to diagnose most mood, depressive, anxiety, and trauma and stressor disorders. We can also diagnose gender dysphoria, prolonged grief, OCD, insomnia, mild "cluster B" and "cluster C" personality disorders. For a diagnosis of Bipolar I disorder, we strongly encourage clients to verify this diagnosis with a psychiatrist. A psychiatrist is a medical doctor. We can assess for non-diagnostic issues such as coping patterns, issues within family systems, and behavioral adaptations to stress and relationships such as grief, antagonistic relational stress, and codependency. We can conduct evaluations and "prescribe" or recommend higher levels of care within Chester County, Pennsylvania for services such as Intensive Behavioral Health Services (IBHS) (on-location behavioral consultations and mobile therapy) or Intensive Outpatient Programs (IOP).
Can you treat eating disorders?
We can support clients with body image concerns or disordered eating patterns, but we do not diagnose or treat severe eating disorders. For a formal diagnosis and specialized care, we recommend working with a psychiatrist, licensed clinical psychologist, or a registered dietitian (RD) who specializes in eating disorders. If you need help finding the right provider, we’re happy to offer referrals and guidance.
Can you treat eating disorders?
We can support clients with the emotional, relational, and lifestyle impacts of substance use, but we do not provide primary treatment for substance use disorders. Because of the complexities of addiction and recovery, we may require that clients with a known or suspected SUD engage in concurrent substance use treatment (such as a recovery program, group, or specialist) in order to continue therapy with us. If you're not sure where to start, we’re happy to help you find the right support.
Referral Questions
How can I get my child evaluated for Special Education at school?
If you believe your child may need special education support, you can request a formal evaluation through your child’s school district. This evaluation is typically completed by a school psychologist and may determine eligibility for a 504 Plan or Individualized Education Program (IEP). While we do not conduct these school-based evaluations, we can provide therapeutic support, collaborate with your child’s school team, and help you understand the process. If needed, we can also connect you with educational advocates or resources to help you navigate your options.
How can I find testing for Autism or ADHD?
While we can help support clients who are navigating attention, learning, or sensory-related challenges, we do not provide formal diagnostic evaluations for neurodevelopmental or neurocognitive disorders (such as ADHD, Autism, or Alzheimer’s). For a comprehensive diagnosis, we recommend connecting with a neurologist, neuropsychologist, or developmental psychologist. If you're unsure where to start, we’re happy to help guide you toward the right resources.
Where can I receive treatment for a severe mental illness?
We do not provide diagnostic evaluations for schizophrenia or other psychotic disorders. These conditions are best assessed and treated by a psychiatrist or another medical provider with expertise in serious mental illness. However, if you or a loved one is exploring this possibility, we can help connect you with appropriate resources and providers for specialized care.